IRS - Lessons for online classroom April 15

Five Lessons Online Faculty Can Learn from the IRS

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Another Tax Day is upon us. I’ll keep this post brief, just in case you haven’t yet filed.

The Internal Revenue Service is good for lots of things, but it’s not usually viewed as a source of sound teaching advice. In 2016, however, the government agency created an online publication called the Behavioral Insights Toolkit. At just 72 pages, the toolkit is a relatively short guide for IRS employees and researchers to help promote compliance and improve taxpayer engagement by leveraging strong communication practices.


engaged online student April 3

What is ‘Swift Trust,’ and Why Do I Want it in My Classes?

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Due to the shift to performance-based funding in many states, colleges and universities have sharpened their focus on student retention. Because of this, I have sought out information about best practices in retaining students, in particular online students, to help do my fair share in this effort for the schools where I teach. While I found many articles about the importance of social presence, one of the more interesting discoveries was from a chapter in Trust in Organizations on the concept called “swift trust.” Although it is mostly put into practice and studied in workplace settings, it certainly applies to education, too.




student on a laptop February 1

The Art & Science of Quality Course Announcements: How to Avoid the Trap of the Info Dump

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It’s the night before a major assignment is due and you sit down to post an announcement in your online course. You want to remind your students of the impending due date, and oh yes, there’s a great webinar offered by the career center coming up on Tuesday. That reminds you, there’s also that article about the history of Wikipedia that you want to share with them too. Come to think of it, now’s as good a time as any to discuss the lack of analysis you noticed in their discussion board posts last week. As you write about their discussions, you also decide to include one last link to a citation website you hope will help them improve in this area.