Online students need to feel an instructor presence in their classes. Thorough explanations and effective communication help fulfill this need and can transform a mediocre online course into a great one—and it all starts with the syllabus.
By: Evan Kropp, PhD
By now we’ve all heard about the importance of faculty engagement in online courses. A faculty member who properly engages in an online classroom can boost student success, improve satisfaction, and raise retention rates. Discussions about faculty engagement tend to focus on activities like interaction in discussion boards and frequency of posting announcements. Although these actions are important, what’s overlooked in these conversations is the need to ensure students are first comfortable and prepared to participate in their classes. Let’s face it, starting a new semester can be anxiety inducing for students and the situation can be exasperated in an online environment where students can’t ease their anxiety by walking to class with a friend or seeing a welcoming smile from their instructor as they enter a classroom.
By: Jill Alred, PhD, and Candace Adams, EdD
Online learning presents new challenges beyond those of a traditional classroom because students must become more responsible for their learning. Many learners are unfamiliar with the online learning environment, which may include unfamiliar technology, isolation from instructors and university staff, and a lack of face-to-face interaction other learners. As online instructors, we must give additional attention to strategies that will keep our learners engaged, create a successful learning environment, and provide a rewarding learning experience where learners feel supported, valued, and connected.
By: Rebecca Zambrano
Many faculty members express concern that discussion in their online courses is shallow or sparse. What is it that makes meaningful dialogue so elusive in online courses? Some practices in online course design and discussion facilitation can actually encourage superficial dialogue. Faculty grading and feedback that require too much formality of language can scare students into virtual silence, sticking to exactly what the text says or saying what they think the professor wants to hear. Focusing on lower-level writing issues, such as grammar, APA style, or academic language, takes students away from content issues toward format issues. Although faculty might expect students to use formal academic language in their essays and research papers, it is not ideal for discussion.
By: Edna Murugan, PhD, and Noura Badawi, EdD
With the increase in online classes being offered by higher education institutions and the convenience and flexibility it affords (particularly for adult learners), it is important that institutions hire, train, and retain high-quality, student-centric online faculty. Just like on-ground students, online students need instructors who are passionate, organized, creative, and manage the (virtual) classroom effectively. Unfortunately, from time to time, online faculty can struggle with burnout, which may make them less effective instructors.
As online education continues to grow, so does the potential for academic dishonesty. So how do you ensure your online students are not cheating on their tests? Bottom line, you don’t. But there are ways to stack the deck in your favor.
The good news is it’s not as bad as you think. A 2002 study by Grijalva, Kerkvliet, and Nowell it found that “academic dishonesty in a single online class is no more prevalent than in traditional classrooms” (Paullet, Chawdhry, Douglas & Pinchot, 2016, pg. 46). Although the offenders have become quite creative in their endeavors, the prevention remains the best defense.
While most faculty stick with the tried-and-true quiz and paper assessment strategies for their online courses, the wide range of technologies available today offers a variety of assessment options beyond the traditional forms. But what do students think of these different forms?
Scott Bailey, Stacy Hendricks, and Stephanie Applewhite of Stephen F. Austin State University experimented with different assessment strategies in two online courses in educational leadership, and surveyed students afterward on their impressions of each one. The students were asked to score the strategies using three criteria: 1) enjoyment, 2) engagement with the material, and 3) transferability of knowledge gained to practice. The resulting votes allowed investigators to rank the various strategies from least to most preferred by students.
By: Judith Dutill, MA, and Melissa Wehler, PhD
We all know the classic thought experiment involving a tree falling in the woods, but have you heard the one about online lecturing: If a faculty member posts a microlecture video to the LMS, and students view it, has learning occurred? While we may never know if a falling tree makes a sound, we can determine whether students are engaging with our microlectures by applying the principles of pause procedure.
We know that strong leaders empower and genuinely care for those whom they lead. That empowerment and care is not expressed by the words they speak, but by their everyday interactions with the people around them.
In academic settings, leaders serve as models for how faculty can more effectively empower students. If these leaders are simply calling it in, then their faculty, especially new faculty, may experience dissatisfaction in the workplace and may eventually follow those negative examples. In the online world where facial expressions and body language are not visible, it is vital that online faculty deans adopt a ‘virtual body language’ that demonstrates a genuine interest in their faculty. Here are some tips for online faculty deans that may lead to a more positive faculty experience and even stronger faculty engagement and performance.
A student’s initial introduction into higher education can be exciting and frustrating, especially when the student is enrolled in their first online class. This year I taught a newly created first-year experience course at a vocational based higher education institution.
