
Managing Hot Moments in the Classroom: Concrete Strategies for Cooling Down Tension
We’ve all experienced that moment in the classroom when the tensions run high and the air feels as if you could cut it with a
We’ve all experienced that moment in the classroom when the tensions run high and the air feels as if you could cut it with a
Successfully leading and guiding student discussions requires a range of fairly sophisticated communication skills. At the same time teachers are monitoring what’s being said about the content, they must keep track of the discussion itself. Is it on topic? How many students want to speak? Who’s already spoken and wants to speak again? How many aren’t listening? Is it time to move to a different topic? What’s the thinking behind that student question? How might the discussion be wrapped up?
There are three basic ways that I hear faculty talk about difficult dialogues—in-class dialogues that were planned but did not go particularly well; in-class hot
Students don’t always like working in groups. Ann Taylor, an associate professor of chemistry at Wabash College, had a class that was particularly vocal in their opposition. She asked for their top 10 reasons why students don’t want to work in groups and they offered this list (which I’ve edited slightly).
While preparing for a Teaching Professor Conference session on facilitating classroom discussions (much of which applies to online exchanges), I’ve been reminded yet again of the complexity involved in leading a discussion with students new to the content and unfamiliar with academic discourse.
One of the most vexing complexities involves finding the balance between structure and the lack of it—between controlling the content and opening it up for exploration. Without structure, discussions tend to wander off in different directions, and what should have been talked about isn’t discussed. A single comment can take the discussion off track, and once it’s headed in the wrong direction, it’s tough to get it back. Open-ended explorations are potentially productive, but too often the wandering doesn’t go anywhere and little learning results.
Spoon-feeding: it’s a familiar metaphor that implies doing too much for students, doing what they should be doing for themselves, and making something easier than it should be. I heard it used recently in reference to a well-organized, detailed online syllabus that made explicit everything students had to do and why they were being asked to do it.
I remember the first time I tackled the controversial subject of students as customers. It was in an in-house newsletter, well before the advent of the Internet and e-mail. Even so, I had numerous phone calls, memos, encounters on campus, and discussions about it in every activity the teaching center sponsored for the next year. I hadn’t even taken a side; I had simply listed arguments for both sides. But, as far as the faculty were concerned then and pretty much since, there aren’t two sides. Students are not customers. Tuition dollars do not buy grades. Education does not come with a money-back guarantee. And students don’t get to choose what they learn—well, they do, but if they don’t choose to learn what we require, the consequences are costly.
After teaching statistics classes for more than 25 years and seeing so many students struggling to be successful, I became increasingly frustrated by the fact that no matter how much I believed myself to be approachable, available, and willing to help students outside of class, very few took advantage of the opportunity. I began to wonder not only what barriers existed between me and my students but also how to investigate those barriers and seek solutions.
Three articles in the February issue of the Teaching Professor newsletter deal with peer learning—a large category that includes activities through which students learn from and with each other. Peer learning gets troublesome for many faculty due to the idea that students are teaching each other. Isn’t that our job? Students aren’t paying all those tuition dollars to learn from other students and they aren’t shy about saying as much. Students are paying to be taught by experts. If we’re not the ones teaching, we sometimes feel guilty.
The line between collaboration and cheating is fuzzy. It’s still clear at the edges, but messy in the middle. When students are working in groups, searching for a solution to a problem, looking through possible answers for the best one, or sorting out material to include in a presentation, that’s collaboration. When one student in the group solves the problem and everyone else copies the answer, that’s cheating. When one student fails to deliver material she or he’s been assigned and the rest of the group covers, that’s cheating.
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