November 3rd, 2017

‘Prof, I Need an Extension …’

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college student asks for an extension

Student excuses—don’t you feel as though you’ve heard them all? “My Dad’s in the hospital.” “I’ve been sick with the flu.” “My computer hard drive crashed.” How often do students offer truthful excuses? “The assignment turned out to be way harder than I anticipated and I’ve simply run out of time.”

Adjudicating student excuses does take the wisdom of Solomon and more time and creativity than most teachers have. Some years back a faculty member wrote in this newsletter that when students reported they were absent from class or late with a paper because a grandparent had died, she sent a sympathy card to the family. Great idea but time-consuming to implement.

Most of us do wonder how many students are being truthful. If it’s been a long week, we’re likely to respond “not many,” and with some students, we could wager our retirement funds with little risk. A recent study offers some empirical evidence that informs what we suspect about student excuses, or “fraudulent claims,” as they’re described in this research.

Students in the study (319 of them, pretty evenly distributed from first year to senior) were presented with the following scenario:

“It is a Monday morning at 10 am and Alex has an assignment due in a 300-level major’s course. The assignment is due in one hour at the beginning of class and it’s worth X% of Alex’s final grade in the class. Due to underestimating the difficulty and time-consuming nature of the assignment, Alex began work on it the night before, and has completed less than half the assignment. Alex realizes that there is no way that the assignment will be completed in time for class.” (p. 177)

For one group of students the X% of the final grade was 5, and for a second group it was 40. One group got a line about the instructor (a 10-year veteran) having told students to contact him via email if they needed to be in touch about assignments, and the second group got a line indicating that if students wanted to talk about assignments, they needed to do so in person, before class or during office hours.

Students were asked if they would contact the instructor and try for an extension. If they said yes, they were asked if they would make up an excuse or tell the truth, and how confident they were the instructor would grant an extension. If they indicated they would make up an excuse, they were shown a set of common ones and asked to rate how likely they thought the instructor would be to believe each of the excuses. Finally, students responded to 10 questions that assessed their attitudes about providing excuses.

Thirty-nine percent of the respondents said they’d tell the truth; the rest would make up an excuse, and the “favorites” were a family emergency, technology issues, and a personal illness. They rated all these excuses as more likely to be successful than asking for more time because they didn’t understand the assignment. Students who said they’d tell the truth were less confident that would get them the needed extension than students who said they’d use one of the fraudulent excuses.

Interestingly, it did not make a difference whether the assignment counted for 5 percent or 40 percent of the grade. “The lack of significant effect of academic consequences suggests that individuals are willing to create fraudulent claims, regardless of the severity of the negative consequences they are trying to avoid.” (p. 182) The researchers wonder if perhaps beliefs about making up excuses matter more than the consequences involved.

Students were about equally divided on whether they preferred delivering the message face-to-face or by email. Those who preferred email said they did for reasons often related to nonverbal communication such as the fear they might blush when making up an excuse. Those who preferred talking with professor made comments about how it was more personal.

The study’s authors note that much attention is being paid to academic dishonesty involving cheating and plagiarism but almost no attention is being directed toward students who intentionally deceive their instructors about things such as missed deadlines. Students believe (rightly, most of the time) that it’s hard for instructors to “prove” that the excuse is untrue. Therefore the action doesn’t have many potential negative consequences, and that makes it easy for students to lie. And they can tell themselves that it really isn’t a serious deception since so many students do it.

Other than calling for more research exploring related questions, the authors don’t suggest much in the way of concrete solutions. However, the attitude questions they asked in the study could be shared with students, and their answers would likely make an interesting class discussion. The full set of questions appears in the article. Here are a couple of examples: “It is easy to get away with making up excuses in an academic environment.” “Successful excuse making in an academic environment has virtually no negative consequences for anyone.”

Reference: Carmichael, A.M., and Krueger, L.E. (2014). An examination of factors and attitudes that influence reporting fraudulent claims in an academic environment. Active Learning in Higher Education, 15 (2), 173-185.

Reprinted from Teaching Professor, 28.7 (2014): 6. © Magna Publications. All rights reserved.


  • Perry Shaw

    I had to laugh. TODAY I had a student come to me. I have had her in several classes previously and she is habitually late, and this time in her official academic request (which came a week AFTER the due date of the assignment) she said she needed an extension for “personal reasons” – hmmmm. I refused her request and gave her “zero” and she today spent a half hour trying to convince me to reconsider, beginning with flattery, then self-justification, then blaming me. As you say, Maryellen, it is exhausting and needs the wisdom of Solomon! 🙂

  • Corinne Whitney

    Very interesting, in all the conversations I’ve had with students related to late assignments, my focus has always been on accountability related to meeting the deadline, not necessarily on truth. As coordinator for an English for Academic Purposes, I meet with International students to discuss academic appeals related to late/missed assignments. I find myself dealing with a very broad spectrum of beliefs when it comes to what “due on” means. Many claim they didn’t know, they didn’t understand, they thought there was flexibility in the submission date. While I may not buy into their excuses, I do recognize that culturally, views on accountability can be very different. Students do receive zero, but (depending on the situation) we are probably a little more lenient than other programs.

    For me (us), intentional outcomes in a curriculum related to accountability may help to mitigate some of these problems. Setting out clear expectations is a big part of our learner centred approach – expectations related to core concepts and expectations related to self management. The goal for us is to not only build English language skills, but also to help them build knowledge related to negotiating the Canadian post-secondary arena. Students in the program repeatedly exposed to and reminded of academic policies and procedures (in course outlines, on assignments, class discussions). We’ve built workshops related to academic integrity that cover a range of topics and stress the seriousness of academic misconduct. This helps to set the stage for our students and as they enter into their program of choice.

    Another approach to address the possibility that students were overwhelmed was building “accountability” goal posts (mini due dates). This serves to keep students on track and also give them insight into assignments as smaller more manageable parts. Of course we still have individuals who, for whatever reason, always seem to have issues when it comes to their schoolwork.

    Regardless, I agree, it is exhausting and requires a great level of ingenuity to manage.