Academic Customer Service Shouldn’t be a Dirty Word
Earlier this year, we kicked off the semester with a faculty development workshop on academic customer service. Academic customer service is a hot and contentious topic on many college campuses,…
Earlier this year, we kicked off the semester with a faculty development workshop on academic customer service. Academic customer service is a hot and contentious topic on many college campuses,…
…without being an additional draw on time and effort,” says Michelle Rodems, residence coordinator at the University of North Carolina-Wilmington. One major partnership between academic and student affairs at UNCW…
…His latest book is Academic Leadership Day by Day: Small Steps That Lead to Great Success (Jossey-Bass, 2011). Excerpted from “Rearranging the Academic Furniture.” Academic Leader, 26.8 (2010): 3, 8….
…and unintended inequity or unfair differentiation and access to resources.” For more on this research see http://etda.libraries.psu.edu/theses/approved/WorldWideIndex/ETD-4994/index.html. Reprinted from Understand Networks within Academic Departments Academic Leader, 27.5 (2011): 1, 7….
…Professor: A Practical Guide to an Academic Career (forthcoming). All are published by Jossey-Bass. Excerpted from Searches with Incumbents or Internal Candidates, Academic Leader, vol. 25, no. 5, pg. 4-5….
…excuse complacency or make us less accountable. Most of us do work hard to prevent cheating in our courses. We also need to work to promote academic integrity. We can…
…a part of an assignment early in the semester. Discuss academic integrity. Since I regularly teach writing courses, plagiarism can be an issue. For this reason, I spend time early…
…academic integrity than they do. How do we help these students learn and succeed, without a shared understanding of this important aspect of teaching and learning? I’ve been on a…
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