Articles

Cruel Student Comments: Seven Ways to Soothe the Sting

Reading students’ comments on official end-of-term evaluations—or worse, online at sites like RateMyProfessors.com—can be depressing, often even demoralizing. So it’s understandable that some faculty look only at the quantitative ratings; others skim the written section; and many others have vowed to never again read the public online comments. It’s simply too painful.

How else might you respond? Here are seven suggestions for soothing the sting from even the most hurtful student comments:

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How to Deal with Incivility in the Online Classroom

Incivility in the online classroom can take many forms. Angela Stone Schmidt, director of graduate programs in the School of Nursing and associate dean College of Nursing & Health Professions at Arkansas State University—Jonesboro, uses Morrisette’s definition: “interfering with a cooperative learning atmosphere.” So in addition to inappropriate, rude, offensive, or bullying behaviors, Schmidt considers behaviors such as academic dishonesty, over-participation or domination and under-participation to be forms of incivility. In an interview with Online Classroom, she offered the following advice on how to reduce incivility with a proactive stance and how to address it when it does occur:

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Unlocking the Mystery of Critical Thinking

Critical thinking. We all endorse it. We all want our students to do it. And we claim to teach it. But do we? Do we even understand and agree what it means to think critically?

According to Paul and Elder’s (2013a) survey findings, most faculty don’t know what critical thinking is or how to teach it. Unless faculty explicitly and intentionally design their courses to build their students’ critical thinking skills and receive training in how to teach them, their students do not improve their skills (Abrami et al., 2008).

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Thinking Horizontally and Vertically About Blended Learning

Blended learning has gone from being an interesting new hybrid of traditional and online courses to being an expected part of American education. When the Sloan Consortium last studied blended learning in 2007, it found “a lot of room for growth” in the market for blended courses. It found “consumer preference for online and blended delivery far exceeds reported experience,” indicating that demand was ahead of supply at that point.

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What We Can Learn from Unsuccessful Online Students

There are many studies that look at how online students differ from those in face-to-face classes in terms of performance, satisfaction, engagement, and other factors. It is well-known that online course completion rates tend to be lower than those for traditional classes. But relatively little is known about what the unsuccessful online student has to say about his or her own experience and how they would improve online learning. Yet these insights can be vital for distance educators.

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Reporting, Reacting, and Reflecting: Guidelines for Journal Writing

Every October, members of the Canadian Forces College’s National Security Program—a master of public administration program for senior military personnel and senior public service professionals—have the opportunity (and privilege) to travel to Ottawa to meet with high-level policy practitioners. The intent of the trip is to allow our students to compare what their in-class readings have taught them about governance and executive leadership with what actually happens in the national capital on a daily basis.

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Climbing the Stairs: Observations on a Teaching Career

My office is on the first floor of the education building. I have spent 27 years in this building. Unless I have a meeting in another department, I rarely go upstairs. Recently, however, I started a daily routine of climbing the four sets of staircases in the building. Trying to slow the progression of osteoporosis in my right hip, I go up one set and down another three times as I make my way around the building. This physical activity has given me a chance to engage in some mental reflection. Here I will briefly share five observations on a career spent teaching in higher education with an eye toward encouraging newer faculty to achieve longevity in the profession.

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