There are many ways to provide feedback to students in an online course. When selecting the type and frequency of feedback, consider what the students want and how they will benefit from it without creating an unreasonable amount of work for yourself. In an interview with Online Classroom, Rosemary Cleveland, professor of education, and Kim Kenward, instructional designer at Grand Valley State University, offered the following advice on how to manage feedback in the online learning environment:
This seminar focuses on maximizing the relevance of your courses and piquing students’ interest by adjusting your approach rather than dramatically changing course content. Specifically, you will learn how to use frequent needs assessments, techniques that heighten student engagement, and daily feedback to ensure that your students understand why course content is relevant to their degree programs, their lives, and that real world waiting for them after graduation.
Online Seminar • Recorded on Tuesday, March 18th, 2014
Here’s the conclusion of a small but intriguing study. Its findings reveal “only limited support for the idea that students actually do respond to feedback and make changes in a subsequent piece of assessable work consistent with the intentions that underlay the provided feedback.” (p. 577)
In the online class environment, students enjoy many advantages, such as increased scheduling flexibility, ability to balance work and school, classroom portability, and convenience. But there are potential shortcomings as well, including the lack of student-instructor interaction and a student not understanding the instructor’s expectations. A key mechanism to convey expectations while increasing student-instructor communication is relevant, timely, constructive, and balanced instructor feedback.
We often wonder what we can do to help students engage with the material so they can learn it at a deeper level. Students don’t make that an easy task. They arrive in class having not read the material or having not thought about it in meaningful ways, and that keeps them from being engaged in class. Several years ago, I read George Kuh’s article “What Student Engagement Data Tell Us about College Readiness,” in which he writes, “Students who talk about substantive matters with faculty and peers are challenged to perform at high levels, and receive frequent feedback on their performance typically get better grades, are more satisfied with college, and are more likely to persist” (Peer Review, January 1, 2007, p. 4; italics mine). Here are three ways I try to provide feedback that engages students and not overwhelm myself with grading tasks in the process.
When it comes to helping online students learn, few practices pack the pedagogical punch of quality online feedback. But common practices in face-to-face and online feedback can undercut the basic goal of feedback, which is to help students understand, and learn from, their missteps and mistakes. Learn how to upgrade your online feedback, making it more specific, timely, and effective—in less time than you might spend grading one paper.
High-quality, individualized feedback is essential for effective online teaching, providing multiple benefits. Good online feedback strengthens your connection with students and keeps students engaged with your class. It can also take an extraordinary amount of time. However, since many of the same issues crop up semester after semester with student after student, it’s possible to collect your comments, store them in feedback banks, and use feedback technology to distribute individualized yet automated feedback.
Detailed, specific feedback enhances student learning. It also helps boost morale, promote engagement, and encourage faculty-student connection. Unfortunately, it often consumes an inordinate amount of faculty time. This seminar will introduce you to a set of tools and practices designed to help you create better feedback for your online students in far less time.
Online Seminar • Recorded on Wednesday, July 24th, 2013
Sometimes feedback leads to better performance, but not all the time and not as often as teachers would like, given the time and effort they devote to providing students feedback. It’s easy to blame students who seem interested only in the grade—do they even read the feedback? Most report that they do, but even those who pay attention to it don’t seem able to act on it—they make the same errors in subsequent assignments. Why is that?
Feedback is often given to students after the fact. After they completed their assignments, and after they turned in their exams. Likewise, faculty receive feedback from students in much the same fashion. After a paper is late because they didn’t know how to submit it electronically, after they dug a grading hole that will be difficult to climb out of, or after the course has ended.