Cynthia Schmitt, senior director of continuing education at Florida Institute of Technology, tries to make the online learning experience comfortable and efficient for students. Students want their courses to be convenient, easy to use, responsive, and accessible so that the technology does not get in the way of learning. Here are some ways Schmitt recommends achieving these goals:
Clear expectations, structure, and instructor intervention can go a long way toward getting students highly engaged and highly interactive in online discussions.
Online instructors need to be intentional about creating a sense of presence in their courses so that students know that somebody is leading their educational experience. According to Larry Ragan, director of instructional design and development for Penn State’s World Campus, this sense of presence consists of three dimensions:
Online instructors face the challenges of keeping a course up to date, engaging students, and maintaining integrity. Having students generate some of the course content can address all three of these challenges.
Not all online courses are created from scratch. Many—if not most—are online versions of courses that have previously been taught face-to-face. In these cases, where an instructor or instructional designer is adapting an existing face-to-face course for online delivery, assessments already exist.
When looking to improve your online course, you may be tempted to do a complete redesign—start over and change nearly everything. Before you do that, consider an incremental approach that uses action research to continuously improve your course. This will enable you to make progress without discarding effective course elements or taking on the inordinate amount of work involved in a redesign.
If you are a distance education administrator, you know that running an effective program means more than just developing courses and ensuring consistent delivery. It also means complying with key regulations that impact the operations and experience of the program.
Nate Cottle, professor of human environmental sciences at the University of Central Oklahoma, uses the process approach to learning as delineated by William Horton (2006) in his online and blended courses. Cottle spoke to Online Classroom about using this model. “Learning isn’t something that has to be confined to the classroom, and so as I teach blended classes, I think the more I can involve the students in learning and the more contexts I can involve them in, the more they’re going to learn,” he said. “The idea is to get them to slowly digest the information in different ways and to engage in different activities so that by the time the course comes to an end, they can apply the knowledge they have learned. That’s the ultimate goal: to get them to be in a state where they can apply the knowledge.”
Taking an online course can be an isolating experience, but it doesn’t have to be. There are several key techniques you can employ to humanize your online courses and thus improve the learning experience as well as success and retention rates.
Student retention is an ongoing challenge to online educators. While there is great variation in retention rates across programs and institutions, online retention rates tend to be significantly lower than those in the face-to-face environment. However, not all online educators struggle with student retention. Kari Frisch, a communications professor at Central Lakes College, has consistent retention rates of around 95 percent in her online courses, which include interpersonal communication, intercultural communication, mass communication, and online social networking. In an interview with Online Classroom, Frisch talked about the factors that she believes help her achieve such high retention rates.
