Large group training workshops to facilitate online course design can be a mechanistic experience and a nightmare to schedule given perpetually busy faculty with overloaded calendars. Equally ineffective static, “self-serve” online materials only go so far and can leave faculty disengaged or confused (Riegle 1987; Howland and Wedmen 2004). Personal support services modeled on the hotel concierge are used successfully in health care and private industry and, to a lesser extent, in higher education (Michelau and Lane 2010). They hold promise as an approach for supporting online course development.
HIGHER ED TEACHING STRATEGIES FROM MAGNA PUBLICATIONS
“What has held me, and what I think hold many who teach basic writing, are the hidden veins of possibility running through students who don’t know—and who strongly doubt—that this is what they were born for, but who may find it out to their own amazement, students who, grim with self-deprecation and prophecies of their own failure . . .can be lured into sticking it out to some moment of breakthrough, when they discover that they have ideas that are valuable, even original, and express those ideas on paper. What fascinates me and gives hope in time of slashed budgets and enlarging class size, and national depression is the possibility that many of these [students] may be gaining the kind of critical perspective on their lives and skill to bear witness that they have never before had.”
Faculty know that holding student writing conferences will overwhelm them, or at least that is what they’ve heard from colleagues. They’ve even heard such advice from those who never conference with students to provide individualized attention and feedback on their writing.
Perhaps the most disheartening is that conferencing faculty need to take on new and enervating roles as scheduler, negotiator, and time manager. And yes, reader—let’s not forget all those papers conferencing professors “have to read” before students arrive at their office doors!
When it comes to connecting with students, good relationships and good rapport go hand in hand. The desired rapport develops when faculty are friendly, approachable, respectful, and caring toward students. And how do students respond to professors who’ve established good rapport? They “like” those professors, and that’s the point at which some of us experience a bit of nervous twitching. If students like us, does that mean they learn more? Does education hinge on the popularity of the professor? The ethical ground feels stronger if what students learn and take from their educational experiences results from actions that support learning. And that circles us right back to rapport and the powerful role it plays in determining how students respond to the content in our courses, their daily attendance, and the study time they devote to what we’re teaching. Student commitment to a course increases if rapport with the instructor is good. So, be nice, chat with students, and show that you love teaching.
Any course in ethics demands a high degree of student engagement and discussion as students wrestle with ethical dilemmas presented in case studies and real-life situations. Without discussion, an ethics class becomes a lecture on ethical systems and viewpoints from which students must infer their own positions from values that might not align with their moral outlook.
The past several decades have seen an interest in learning surge. It’s always been part of our educational endeavors, but the recent focus on it has been intense—that is, for teachers. Our interest is not shared by most of our students. They are still pretty much all about grades, preferably those acquired easily. They will work for points, but not very enthusiastically, if at all, without them.
For 10 years, I’ve been teaching study skills to college students, both individually and in the classroom. The vantage from my office offers me a clear view of students devouring information during tutoring appointments and focusing intently on the strategies shared during study skills counseling sessions. The effort and time they pour into comprehending their course material is irrefutable. However, when I ask students what they know about the lecture’s content before arriving at class, the answer is almost always the same: “Nothing.”
A large body of research has documented how students who report strong connectedness with college instructors reap many benefits, including: better persistence (Pascarella & Terenzini, 1978), engagement (Umbach & Wawrzynski, 2005), and effort (Kuh & Hu, 2001) in college, as well as greater academic self-concept (Komarraju, Musulkin, & Bhattacharya, 2010), confidence in their ability to succeed (Vogt, Hocevar, & Hagedorn, 2007), and grade point average (Anaya & Cole, 2001; Kim & Sax, 2009). In general, the research literature supports a strong positive correlation between positive student-instructor interactions—both inside the classroom and out—and student learning and development. What is unknown, however, is whether students are aware of these benefits.
Every teacher has strengths and weaknesses. Have you ever tried to list yours? Doing so is a worthwhile activity. I’d recommend doing it in private with a favorite libation—only one, because there is a need to be thoughtful and honest.
I’m still thinking about mid-career issues, and I’m wondering whether by the time we reach the middle of our careers, we can’t confront our weaknesses with a bit more maturity.
Regardless of the academic program, internships can be a key piece of any student’s academic experience. In my involvement as an internship coordinator for political science, the only assessment model I had was what I knew from my experience as an undergraduate and graduate student. This included working with faculty to identify an internship opportunity, being placed, accomplishing a minimum number of hours, writing a journal of daily activities, and writing a reflection paper on the overall experience and its relation to my academic coursework. Once these minimum requirements were satisfied, a passing grade was bestowed, given that internships are a pass/fail class. Now, as a faculty member, I had become concerned that a more rigorous assessment was needed.