Understanding learners’ experiences in the online classroom can help you improve your courses for current and future students and help build a strong learning community. Jill Schiefelbein, owner of Impromptu Guru, a company focused on helping individuals and groups improve communication in both face-to-face and online environments, recommends using a reciprocal feedback process to elicit this valuable information from students.
HIGHER ED TEACHING STRATEGIES FROM MAGNA PUBLICATIONS
Online Assessment, Grading, and Feedback
Teaching online is a rewarding experience; but any instructor who makes the transition to online education, thinking it will be easier and less time-consuming than face-to-face classroom teaching, is in for a big surprise! Establishing a regular presence in the online classroom, grading assignments and discussions, and maintaining records and notes from term to term are all time consuming – but essential – tasks. Learning to take care of the details of online teaching more efficiently makes it possible to be more effective in your teaching. The following is an abbreviated version of guidance I provide to new instructors about ways to keep their course files organized, students engaged, and workload manageable.
Feedback is often given to students after the fact. After they completed their assignments, and after they turned in their exams. Likewise, faculty receive feedback from students in much the same fashion. After a paper is late because they didn’t know how to submit it electronically, after they dug a grading hole that will be difficult to climb out of, or after the course has ended.
On Tuesday, I provided general suggestions on course-based grading expectations practices. Here I share some ideas for grading specific assignments.
Use a bank of comments that are precise, detailed, and clear. The smart online educator is the one who has a bank of comments from which he/she can draw on to give students feedback on any number of items in the course. But there are two important items here that will make these precast comments most effective: 1) Have comments point out not only when something is wrong but also why it is wrong and how to get it right. In this manner, each comment becomes a mini teacher’s aide in the assignment. 2) Adjust (personalize) any comment as is necessary when your comment as written does not exactly match the problem you see in the student’s assignment. This way each comment is a perfect fit for the error, allowing the student to learn more fully.
Students know that in any online course assignments will be required, and students expect the online educator to read the assignments and give feedback that can help them improve their understanding of the subject and improve grades on future assignments in the course. All instructors give feedback—but there is an approach to grading assignments that is merely okay, and another that involves grading mini lessons in the subject matter while also motivating the students to do better. It is this latter approach that must be practiced so that the student can do the maximum learning in the online environment.
Adult learners typically have very specific reasons for taking online courses and are usually highly motivated. They also bring a wealth of experience. However, being away from formal learning and having to adapt to the online learning environment can be quite challenging even for the most motivated and intelligent students.
An integral part of nearly all online classes is the threaded discussion—it is where students interact on a nearly daily basis, posting their thoughts and information on main discussion topics, your postings, and the postings of other students. While you have measured control over the content, length, and tone of student postings, you have full control over your own.
International student and online course enrollments had noted increases for 2010 at U.S. tertiary institutions (Institute of International Education, 2010 & Sloan-C, 2010). These enrollment data remind us that U.S. campuses are continually becoming more culturally and internationally diverse in their student populations. However, this diversity may not always be apparent in the increasing numbers of students taking online courses as the instructor-student interaction is not face-to-face as in seated classes. The latter interaction allows for more awareness of students’ cultural differences and any immediate adjustment in verbal and non-verbal communication as the need arises.
When I first began teaching online, I believed that anytime students wrote anything, they should be held accountable for both spelling and grammar and my discussion rubric reflected that. As a result, I got very brief, very stiff, very formal discussion posts in which students were clearly speaking to me rather than to each other.
The intermediate statistics class I took quite a number of years ago had two types of learners at the outset—those who were worried about passing the course and those who were sure they couldn’t pass it. The professor clearly understood the “fear-of-stats” phenomenon and used a number of instructional techniques to help learners gain confidence and skills.