Incivility in the online classroom can take many forms. Angela Stone Schmidt, director of graduate programs in the School of Nursing and associate dean College of Nursing & Health Professions at Arkansas State University—Jonesboro, uses Morrisette’s definition: “interfering with a cooperative learning atmosphere.” So in addition to inappropriate, rude, offensive, or bullying behaviors, Schmidt considers behaviors such as academic dishonesty, over-participation or domination and under-participation to be forms of incivility. In an interview with Online Classroom, she offered the following advice on how to reduce incivility with a proactive stance and how to address it when it does occur:
HIGHER ED TEACHING STRATEGIES FROM MAGNA PUBLICATIONS
Difficult conversations are inevitable in any organization. Understanding how they arise and how they play out can help minimize the disruption without avoiding the issue or alienating those involved.
Andy Stanfield, director of the Center for Teaching and Learning Excellence at Florida Institute of Technology, is a proponent of using Mayer’s Cognitive Theory of Multimedia Learning to improve instructional design.
This theory posits the following:
Tests and quizzes are often the primary means of assessing online learner performance; however, as Rena Palloff and Keith Pratt, online instructors and coauthors of numerous online learning books, including Lessons from the Virtual Classroom: The Realities of Online Teaching (2013), point out, there are more effective and less problematic alternatives.
o certain personality traits increase students’ chances of success in the online learning environment? It’s an intriguing question that has not received much attention, an oversight that Ben Meredith, director of the Center for Distance Education at Southwestern Oklahoma State University, has sought to remedy.
In small online courses, instructors have the luxury of participating in frequent personal interactions with students in online discussions. But doing this with more than 15 students can be difficult. Fortunately, there are ways to maintain instructor presence and participation in online discussions without becoming overwhelmed. In an interview with Online Classroom, Heidi Ash, online program director for the Department of Health Studies at Texas Woman’s University, offered the following ways to address this issue:
Teddi Fishman, director of the International Center for Academic Integrity at Clemson University, advocates an instructional design/community-building approach to academic integrity rather than an adversarial approach. Her stint as a police officer informs this stance. As radar gun companies introduced improved speed enforcement tools, the latest radar detectors (often produced by the same companies) rendered such improvements ineffective. “I learned that you can’t out-tech people, and you don’t want to get into that situation. You don’t want to have that arms race. Certainly some security measures are going to be necessary, but don’t get into the habit of relying on technology to establish a climate of integrity, because it can have adverse effects. Nobody wants to feel like they’re being watched all the time,” she says.
Through regular student feedback, Jennifer Luzar, associate professor of language arts at Northwood University, has compiled the following things students want in their online courses and ways that she has adapted her instruction accordingly.
1. Quick responses – From the time she started teaching online, Luzar has made it a point to respond as soon as possible to her students. The typical reply from students is, “Wow! Thanks for the quick response,” as if this is not usually the case. “I used to be surprised by that because I feel that as online instructors it is our responsibility to try to get back to these people as quickly as possible,” Luzar says.
According to self-determination theory, a theory developed by Deci and Ryan, three basic psychological needs affect motivation: autonomy, competence, and relatedness. Susan Epps, associate professor of Allied Health Sciences, and Alison Barton, associate professor of Teaching and Learning, both at East Tennessee State University, have used this theory to develop ways to improve online learner motivation.
How much time do you waste scrolling through your inbox looking for that certain email that contains essential information you need right away? If you follow Keith Krieger’s advice, the answer is none. Krieger, technical training program director at Johnson County Community College, advocates managing email messages to minimize the number of messages in the inbox.