Faculty Focus

A FREE PUBLICATION FROM THE CREATORS OF THE TEACHING PROFESSOR

supportive learning environment

Students Place a Premium on Faculty Who Show They Care

Most teachers know that caring for students is important, but do they realize just how important? A recent article by Steven A. Meyers offers a succinct, well-referenced, and persuasive review of research that addresses the topic. It begins with what most teachers already know: Caring is regularly identified as one of the ingredients or components of effective instruction. What many teachers do not know is that students value the dimensions of caring more highly than teachers do.

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Academic Customer Service Shouldn’t be a Dirty Word

Earlier this year, we kicked off the semester with a faculty development workshop on academic customer service. Academic customer service is a hot and contentious topic on many college campuses, with faculty often reeling at the suggestion that students are customers (and therefore “always right”) or that education is a product intended for consumption. The feedback from our session in August was prickly and some of the comments demonstrated that we were in worse shape than I imagined.

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The Five R’s of Engaging Millennial Students

The first indication that the Millennial Generation may be different from previous generations is to consider how many different names we have for the generation and the people who belong to it. They’re referred to as Generation Y, Nexters, Baby Boom Echo Generation, Echo Boomers, Digital Natives, Generation Next, Generation Me and, of course, Millennials.

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