During the past 10 years, my colleagues and I have observed a steady increase in specific behaviors that create conflict in our classrooms. These disruptive behaviors do not arise every day and certainly are not exhibited by all students, but collectively, my colleagues and I could fill a sizeable bucket every year with examples of student behaviors that are rude, hostile, or confrontational. A belief that students have the right to do whatever they want because they are paying for their educational experience, and that faculty have no right to impose limitations on this freedom, is rooted in students’ assumption that as consumers of higher education, their individual needs and desires are the only relevant factor faculty should consider when developing course policies, assignments, and curriculum (Fullerton, 2013)
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Last post on entitlement (I promise, at least for a while), but Dave Porter’s comment to the recent post on responding to entitlement identified something I’ve been thinking about but hadn’t clearly recognized—teacher entitlement. He writes that in his nearly 40 years in the classroom he’s “seen more instances of teacher ‘entitlement’ than student entitlement.” He continues, “I think clarity, mutual respect, and reciprocity have a great deal to do with the expectations teachers and students have of one another. As teachers, we create the game; it’s seems a little disingenuous to blame our students for playing it.”
I discovered some good literature on the student entitlement topic while preparing for the Magna Online Seminar program I’m presenting later today. Among the content areas addressed in the literature are: what entitlement is, what attitudes and beliefs are indicative of it, what’s causing it, whether it’s a recent phenomenon, how it can be measured, and what those measurements reveal. But something crucial is missing: how should faculty respond. Some sources offer hints, but I did not find any good, substantive advice. This post then is an attempt to start the conversation and to invite your insights and suggestions for dealing with these troublesome attitudes and beliefs.
What is student entitlement? Ask a group of teachers to define student entitlement and their answers will strike similar themes. A definition often used by researchers categorizes student entitlement as a “tendency to possess an expectation of academic success without taking personal responsibility for achieving that success.”
Student entitlement can be defined academically: “a self-centered disposition characterized by a general disregard for traditional faculty relationship boundaries and authority” (p. 198), or it can be described more functionally: “a sense that they [students] deserve what they want because they want it and want it now.” (p. 197)