Faculty Focus

A FREE PUBLICATION FROM THE CREATORS OF THE TEACHING PROFESSOR

dealing with problem faculty

Handling Complaints: Advice for Academic Leaders

Handling complaints is one of the defining roles of academic administration. It demands perseverance, good listening skills, tact, and adherence to institutional policies and legal requirements. In an interview with Academic Leader, C.K. Gunsalus, author of The Academic Administrator’s Survival Guide (which includes an entire chapter on complaints), offered advice on how to manage this important role.

Read More »

Dealing with Problem Faculty in Seven Not-So-Easy Steps

Much attention has been given to the “difficult” or “disruptive” student, and rightly so. However, colleges and universities aren’t just institutions of learning, they’re workplaces as well. And like any workplace, there are colleagues who are a joy to work with, and there are colleagues who can poison an entire department.

Read More »