In the online class environment, students enjoy many advantages, such as increased scheduling flexibility, ability to balance work and school, classroom portability, and convenience. But there are potential shortcomings as well, including the lack of student-instructor interaction and a student not understanding the instructor’s expectations. A key mechanism to convey expectations while increasing student-instructor communication is relevant, timely, constructive, and balanced instructor feedback.
HIGHER ED TEACHING STRATEGIES FROM MAGNA PUBLICATIONS
The following conceptions of feedback were offered by a group of students studying to become physical therapists. They were asked to recall a situation during their time in higher education when they felt they’d experienced feedback. Then they were asked a series of questions about the experience and about feedback more generally: “What is feedback? How would you describe it? How do you go about getting it? How do you use it?” (p. 924) The goal of the study was to investigate students’ conceptions of feedback. Student conceptions involve underlying personal beliefs, views, and ideas, unlike student perceptions, which explore how the feedback is understood. Analysis of transcripts from the interviews reveal four conceptions of feedback held by this student group
Students perform poorly in our courses for a variety of reasons. Here are some students you’ve likely encountered over the years, as well as a few ideas on the type of feedback that best helps them turn things around.
We appreciated reading Dr. Weimer’s article “Getting students to act on our feedback” (March 5, 2012). The solution proposed of asking students to identify three ways to improve their assignment based on instructor feedback is a great idea. We would like to offer a further solution that addresses students’ incorporating instructor feedback.
Constructive instructor feedback is essential for a students’ cognitive growth, and it is essential that constructive feedback be presented in a positive and encouraging manner. An appropriate technique, known to the authors as the sandwich approach, encourages learners while providing honest, open and direct critique. Online instructors, in particular, should serve virtual sandwiches to increase motivation and to bolster the achievement of their students. In its most rudimentary sense the virtual sandwich has three layers a top slice, the filling, and the bottom slice.
Instructors need to be thoughtful and reflective about those strategies they use when they respond to students’ answers, and this is especially true when the answer given is wrong. Most of us understand that the stakes are high in this case. Students are easily intimidated. Even those not participating can be negatively affected by how an instructor handles incorrect answers. Some current philosophies of education argue against telling students that they are wrong. The thinking here is that students need to figure out for themselves if their answers are right or wrong. Instead of telling them, instructors should guide them to the right answers, possibly through some sort of Socratic dialogue…