Oh, how the tables do turn! Each semester, after quizzing, testing, and otherwise grading our students, they get to return the favor and rate their professors, and some of them can be harsher than we are on our most critical days. Because administrators incorporate these ratings in their evaluations of us, they can’t be ignored. Rather than wallowing in the sorrows of negative reviews, we must accept it for what it is: feedback. And although we should not in any way compromise our principles or the course content to get better ratings, there are actions that don’t undermine our integrity and do positively influence the end-of-course ratings. I’d like to suggest several that have improved my ratings.
Be transparent about your grading methods. It’s my opinion that students should never be surprised by their grades in a course. Whenever I give an assignment, no matter how small, I provide instructions in writing, a point value, and a due date. I’m a huge fan of rubrics and always take time to help students understand and interpret them. Examples posted on the course website can demonstrate what you’re looking for in assignments.
I work hard to return papers in a timely manner and share my deadlines with students so that they know when to expect the feedback. Most online grading systems make it easy for students to monitor their progress throughout the semester. By removing the mystery from my grading system, I have consistently received high scores from students on the applicable questions on the evaluation form.