The start of the term is a critical time for any course, when students form an impression that can help or hinder them for the duration of a class. There are three key practices that can set the tone for the entire term and have an effect on retention and student success if implemented.
First impressions are important, so reflect on how you welcome students and the tone you use. Many students report feeling overwhelmed when they start online classes, and a verbose first message can exacerbate that. Ideally, your course will have some sort of “Start Here” section or unit, which might contain your syllabus; the course schedule; and links to Learning Management System tutorials, downloads students might need, or campus services that might be helpful (tutoring, financial aid, counseling). I also include a link to a quiz for students to assess if they are suited to online learning. With your “Start Here” in place, your initial message to students can direct them there; avoid being overly wordy, and instead, focus on helping them to feel at home. This helps build your presence and create trust in you, and it can establish you as a part of the learning community of the class as well. You may even want to create a short welcome video, but we will talk about videos later.