April 8th, 2017

Managing Hot Moments and Difficult Discussions in the Classroom [Transcript]


As an educator, how you respond to heated moments in your classroom can make a big difference in maintaining a supportive environment for your students. A difficult discussion can be a teachable moment, or it can create a defensive climate that has a negative impact on your students’ learning experiences.

When handled correctly, conflict and controversy can be powerful learning tools. But some faculty may not be well prepared to handle these types of discussions, especially when hot moments arise. They may choose to have a superficial conversation about the subject or, worse, ignore it completely, which can be a barrier to learning.

Get the transcript to the online seminar How to Create a Transformative Learning Experience for Students by Managing Hot Moments and Difficult Discussions in the Classroom. Featuring advice from Tasha Souza, PhD, you will learn how to:

  • Lay the foundation for a productive classroom discussion
  • Use strategies that are most appropriate to your specific classroom context and situation
  • Understand how faculty and student nonverbal communication can affect the classroom climate in both positive and negative ways
  • Recognize an OTFD communication framework and how to use it as a strategy for managing difficult dialogue
  • Assess the effects of a difficult classroom discussion on your students and know what to do afterwards

This is a Teaching Professor Article

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