Faculty Focus

A FREE PUBLICATION FROM THE CREATORS OF THE TEACHING PROFESSOR

student perspective

Understanding Conflicts with Students

Sometimes we get into it with students. Most often it involves grades, exams, and excuses. And most often, at least from our perspective, the students don’t have a case. The grade is fair, the exam contains predictable content, and the offered excuse is lame. We dismiss the complaint and deny that a problem exists. And most of the time we are right, at least from our perspective. But how do these conflicts look from the student side?

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