How Should I Handle Pushy Parents?
Program includes a CD with the video presentation, plus supplemental materials, PowerPoint slides, and complete transcript • $99
Parents worry. Some are concerned about their children’s relationships, academic stand, or living arrangements. And some parents bring their concerns to bear when speaking with faculty members, sometimes at the top of their lungs. So what should you do?
Brian Van Brunt, Ed.D., suggests that you see this type of situation as a “teachable moment” for the parent. Dr. Van Brunt recommends applying your skills as a teacher to create a better result.
During this 20 minute program, you will:
- Learn about the costs associated with taking a “hard line” approach with overprotective and aggressive parents in efforts to shift them away from these behaviors.
- Learn practical skills and theories and review case examples of how parents engage in pushy, needy and aggressive behavior.
- Receive a list of 5 best practices for dealing with difficult parents.
- Learn the art of referral and redirection as a way to manage aggressive and overly involved parents.
- Watch a role play of how a faculty member might best work with a difficult parent.
The program also includes supplemental materials that feature “How to” guidelines and a rubric that shows both poor and better responses to common questions from parents.
At the conclusion of this program, you will have:
- An understanding of how to get out in front of the problem by outlining early expectations in the syllabus.
- A better understanding of the motivations of pushy, needy and aggressive parents.
- Techniques to employ to redirect parents and to help them positively advocate for their children.
- An improved ability to collaborate with parents in a way that reduces frustration and protects boundaries.
How Should I Handle Pushy Parents? • CD • $99
This Magna 20 Minute Mentor includes a CD with the video presentation, supplemental materials, a copy of the PowerPoint slides and the program transcript.
Want to make this program available for your entire campus?
Contact us about a Campus Access License to load the CD onto your institution’s internal web site for unlimited, convenient on-demand access to members of the campus community. The Campus Access License is ideal for ongoing group or individual training or to build a library of professional development material.
If you have any questions contact Customer Service at 800-433-0499 or (608) 246-3590 or email us at support@facultyfocus.com.
Dr. Brian Van Brunt is the president-elect of the American College Counseling Association, who currently serves as Director of Counseling and Testing at Western Kentucky University. His counseling style draws from a variety of approaches, though primarily from the humanistic/person-centered style of treatment with its emphasis on warmth, compassion, empathy, unconditional positive regard, individual choice and personal responsibility.